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Randy Mac Biography
Randy Mac is an American journalist working as a consumer reporter for NBC 4’s Investigative team. He has over 20 years of experience in journalism.
Randy grew up in Canton, Ohio. He attended the Edinboro University of Pennsylvania and graduated with a B.A in speech communications. He is married and has a son.
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Randy Mac Wife
He is a married man with a son.
Randy Mac Career | Randy Mac NBC 4 News
With over two many years of news coverage experience, Mac is known for his endeavor announcing. Since joining NBC4, Mac has helped Southern Californian’s recuperate or spare a huge number of dollars through his insightful purchaser reports.
His instinctual nature to peruse individuals and circumstances – combined with an unquenchable interest to discover answers – work well for him to verify convincing stories that will ensure and advise our watchers.
In 2016, he helped an Orange County mother of four get a protection settlement she merited in the wake of enduring back damage as a transport driver and was consequently incapacitated during a medical procedure. To watch this story, click here.
Before joining NBC4, Mac was a general task columnist for NBC 5/KXAS in Dallas from 2003 to 2014. He secured the slayings of Kaufman County investigator Mark Hasse, District Attorney Mike McClelland, and his better half, Cynthia McClelland, who were shot by a previous Justice of the Peace.
Already, Mac was a senior insightful journalist at KOCO-TV in Oklahoma City for a long time. There, he was prepared to tempest track and in 1999 secured the main recorded F5 tornado in the zone.
In the wake of graduating school, he started his profession as a general task journalist at WSEE-TV in Erie, Pennsylvania, and afterward was training columnist for WHIO-TV in Dayton, Ohio. Macintosh’s most important meetings were on the battlefield with previous President Bill Clinton and Hillary Clinton.
Through the span of his profession, Mac has gotten various communicated honors including a Regional Emmy Award for Breaking News, Associated Press and numerous urban distinctions for his locale inclusion.
He additionally was granted top distinctions for his insightful piece about the expense of social insurance in city imprisons by the Oklahoma Association of Broadcasters.
Randy Tries It: Fast Brite Headlight Restoration (KNBC-TV) NBC Los Angeles
Article by Randy Mac
Child Emergency Calls Cruise Cancellation Policy Into Question
All John Truillo wanted was to whisk wife Janet away for a romantic cruise. So, in August 2017 he booked a trip with Royal Seas.
If ever a parent has earned a break, it’s Janet, who is both mother and caregiver for her third son Dillon.
Born at just 24 weeks and less than two pounds, Dillon was so tiny at birth his arms fit inside his father’s wedding band.
He’s had heart and eye surgeries, suffers chronic lung disease and his developmental delays are significant.
Dillon is fed through a gastrointestinal tube, so his mother quit her job because he required full-time care.
Around the time her husband booked the cruise, Dillon’s health had improved.
He was in therapy to learn how to eat, and there was optimism his feeding tube would be removed and his parents could set sail.
But well before the vacation date, doctors informed the family that Dillon would need his feeding tube for the foreseeable future, so they canceled their vacation.
Janet Truillo said she explained Dillon’s medical condition to Royal Seas and asked for a refund of their $1496 and said the cruise company had a requirement.
“Get us a letter from the doctor and we’ll refund the money back,” Janet Truillo said Royal Seas told her.
She submitted a letter from Dillon’s doctor, describing him as “medically fragile,” and said his parents couldn’t travel.
She even sent a list of his daily medications.
“It was over and over again the same thing non-refundable, non-refundable,” she said.
In emails she shared, Royal Seas suggested she could postpone and reschedule the trip, transfer it to someone else or sell it — but no refund.
“If it wasn’t for my mom, she’s the one that told me to contact [NBC 5 Responds],” she said.
Mama was right.
Janet contacted NBC 5’s sister station in Los Angeles, who then reached out to Royal Seas.
We wanted to know if they had a medical cancellation policy regarding refunds and if so, why hadn’t the consumer received one. The vacation company never responded to us, but did reach out to the consumer.
“The next day, I got an email saying your refund has been issued,” she said.
Dillon is progressing and his parents hope to take vacation in the future. His mother said perhaps with a different vacation company, as pursuing a refund she said had been quite the trip in itself.
When paying for a trip upfront ask about cancellation policies and if your money is non-refundable.
Travel experts said most trips are non-refundable, that’s why many recommended you spend a little extra and purchase travel insurance in case your plans or availability change.